*INDIGO AIRLINES IN HIRING*🔥🔥
Job Location: Kerala Airports
Indigo Airlines is conducting walk in interview for all Kerala Airports.
Designation: AO&CS (Terminal/Ramp/Security)
Date of Interview: Nov 10th 2023
Venue: Flora Airport Hotel and Convention Centre, Nedumbassery, Kochi
Qualification: Graduate
(Non graduate candidates should have atleast 1 year experience)
*Graduated Freshers can attend the interview*
Candidates must carry Aadhaar Card, Passport or PCC and PAN Card, Educational Documents, Experience certificate, Payslips.
JOB DESCRIPTION
Officer – AO&CS in the role of Customer Service
(OUText – Customer Service)
Job purpose:
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.
Key responsibilities and accountabilities:
Assist customers through all procedures related to arrivals & departures in the following activities.
Reservations & ticketing:
- Making reservations across the counter
- Selling of tickets.
- Remitting cash to the concerned department.
- Answering customer queries over the telephone.
Departures
- Attend the pre – flight and post flight briefings.
- Setting up of check in counters.
- Screening of checked in baggage.
- Maintain high quality of Check in procedures.
- To assist customers with special requests.
Arrivals
- To assist customers with special requests.
- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
- Co-ordination with the baggage vendor for the damaged bags.
- Follow up with the en-route stations regarding lost baggage.
Post flight departure
- Filing of all necessary flight papers
- Any other responsibility assigned by the management from time to time
Officer - AO&CS in the role of Ramp
(OUText – Ramp)
Job Responsibilities
- Confirm the ETA of the flight from OCC or System (Navitaire).
- Take the bay no. from Apron and convey it to all the stations on R.T.
- Ensure that you are at the bay D-20 mins with all the equipments required.
- Note down the Touch down and Chocks and convey it on R.T.
- Allign the ramp properly.
- Make sure there are enough coaches available for deplaning the pax and take care that baggage should reach Arrival before the pax.
- Check the cleaning and take the boarding clearance from the Cabin crew and announce it on R.T.
- Make sure loading is done as per Loading Instruction Report given by the Load and Trim staff.
- After departure make sure that all the equipments are sent back to the transport yard.
- Fill the ramp filling.
- During the flight ensure everyone is smooth, safe and flight is on time.
Officer - Security - AO&CS
(OUText – Security)
Primary Responsibility:
You will be responsible for implementation of security policy and procedures laid down by the Company.
Registration Link: https://jobs.goindigo.in/job/Kochi-AO&CS-Drive-Cochin-KL/18039844/